Customer satisfaction rate survey

1. Company name:
2. Contact person:
3. Company adress:
4. Phone/fax:
5. E-mail/WWW:

6. WZM S.A. products and services quality opinion is:
VERY HIGH HIGH SATISFACTIONARY
LOW VERY LOW

7. WZM S.A. orders realization terms are:
VERY SHORT SHORT PROPER
LONG VERY LONG

8. Are the order realization terms being held:
YES NO

9. Opinion about WZM S.A. products, which is presented by your clients is:
VERY HIGH HIGH SATISFACTIONARY
LOW VERY LOW DOES NOT CONCERN

10. Your opinion about WZM S.A. representatives expertness is?
VERY HIGH HIGH SATISFACTIONARY
LOW VERY LOW

11. Your perception of WZM S.A. company is:
VERY GOOD GOOD NEUTRAL
BAD VERY BAD

12. Your opinion about WZM S.A.:
FAIR BUSINESS PARTNER UNFAIR BUSINESS PARTNER
HIGH QUALITY PRODUCTS SUPPLIER LOW QUALITY PRODUCTS SUPPLIER
GOOD REPUTATION COMPANY BAD REPUTATION COMPANY
WELL MANAGED COMPANY WRONGLY MANAGED COMPANY
WE ARE GLAD TO CO–OPERATE WE WANT TO END OUR CO-OPERATION

13. What is your opinion about co-operation with WZM S.A. in comparison with other,
      based on similar activity company?
MUCH BETTER BETTER EQUAL
WORSE MUCH WORSE

14. Other:


Survey

 

Dear Madame / Sir,


In order to take care of our products and services quality as well as fullfiling of Clients expectations, we kindly ask you to fill enclosed Customer Satisfaction Rate Survey. We are ensured that, our Clients opinion will allow us to fulfill Your expectations in more succesfull way.

 


Thank you for filling in the survey!

 

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